We're Eleven Miles
A Shopify Plus agency delivering game changing eCommerce websites for some of the world's most loved brands.
Who?
At Eleven Miles, our in-house Shopify team is passionate about delivering the best eCommerce solution for your business, elevating your online presence and maximising revenue.
As Shopify Partners, our talented team works with the latest technologies and industry best practises to design and build remarkable customer experiences, on time and on budget.
From mobile-first design, third party integrations and custom Shopify theme development to SEO, performance optimisation and more, we’ve got you covered.
What?
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Our team of seasoned eCommerce experts will work with you to understand your unique business goals, target audience, and industry landscape to create a plan that is as ambitious as you.
Ensuring your Shopify store works as part of your wider business strategy is key so we’ll work with you to create this alongside any existing CRM, PPC and SEO plans. If you need help establishing these areas of your marketing strategy then we can help there too!
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Through our wireframe and design stages, we bring to life the user experience, adopting best practice techniques for driving conversion and applying your brand to create a platform that truly represents you.
Our SEO and UX teams will collaborate to establish a logical structure for your shop that streamlines the purchase journey.
With a mobile-first approach, we ensure your Shopify store delivers a seamless and compelling user experience across all devices.
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Whether you’re looking for a quick launch and want to adopt an existing theme, or create a fully custom theme then we can help.
Our Shopify developers will realise the design vision set, incorporating the highest standards of technical SEO, as well as techniques to optimise performance and security.
We’ll work with your external partners to ensure a seamless integration of tools with your new store so you can relax in the knowledge that the shop is working for you.
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We have a watertight 3-point internal quality sign-off process that incorporates our QA specialists, product managers and designers reviewing the site.
Once we’re comfortable the site is ready to go live, we’ll pass over to you for one final check over before we launch to capture any last minute tweaking you’d like to make.
We’ll make sure you have training sessions with our team and have guides to assist you along the way. We’re always on hand after launch to answer questions!
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Beyond launch we support our clients through varying levels of maintenance packages that ensure your Shopify store is running smoothly.
Our CRO and experimentation teams are on hand to optimise the site to meet your goals and keep up with ever changing user behaviours so you stay one step ahead of the competition.
Knowing your new store is performing how you’d like is key so we’ll build custom reporting tools that you can use ongoing.
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If you want to combine a Shopify store with another content platform then we can help!
Our scalable, secure and dynamic headless solution allows you to integrate multiple back-end content sources to a bespoke front-end experience. The level of flexibility available will unchain your content strategy!
How?
We believe in building strong relationships with you, knowing your business inside and out. You’ll have a dedicated team who will keep you involved through each stage.
No matter how challenging the project, we like to keep things simple so have the following 3-step approach.
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This is where we get into the details of what you need, such as business objectives, creative approach and integrations. We can also run stakeholder interviews for you.
Market and customer research can help us define priorities for your customers and begin generating ideas that will help you stand out from the competition.
We’ll provide you with a requirements document that includes itemised costs and priority then work with you to adjust priorities to land on a plan you’re happy with.
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Our team will start bringing the store to life by creating the structure, wireframing the layout, prototyping the experience and applying your brand through responsive designs.
We’ll plan how we integrate with external providers. From managing stock levels to handling orders, we’ll advise the best way to achieve what you need.
The SEO experts will strategise around the content that holds the most value, how pages should be structured, what metadata is valuable and multi-language or location handling.
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Our development teams either identify an existing theme to customise or begin building your fully bespoke theme, following the approved designs and technical plans.
The wider team begins populating the site with SEO data, product information and rich content.
You’ll receive training and be provided with guides so you’re fully confident in running your new store.
Once our testers have completed their checks, you’ll be able to do an in-depth review of the site before we go live.
When ready, we’ll launch the site and keep an eye on things to make sure everything is running smoothly!
The work
BT
American Apparel
Dr. Martens
HSBC
Vans
Lee Cooper
Kipling
Barbour
Williams Jet Tenders
Roberts Radio
RGK Wheelchairs
Arsenal FC
With a focus on being our clients' most valued partner, we've been ranked in the UK's Top 10 Independent Agencies, named 'Integrated Agency' and 'Advertising Agency' of the year and awarded the UK's 'Best in Creativity', 'Best in Strategy' and 'Best in Effectiveness'.
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Healthcare and pharmaceutical brands by nature can feel clinical. But we’re here to change that. Creating content which is sensitive, yet insightful and informative, can be hugely impactful to an eager-to-learn audience. We can help you produce assets that position effective messaging and deliver creative products.
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In a hotly contested landscape, we’re looking to create noise for brands who are pushing to stand out.
From inspirational influencer content and documentary-style behind-the-scenes video, to stand-out social and cut-through digital advertising, we’ve made it our business to make our travel and hospitality clients look and sound as good as their offerings.
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We work with some of the world’s largest organisations to deliver corporate campaigns that resonate, help reassure customers approach big decisions, and convey informative messaging with an innovative and personal edge.
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Since 2003, we’ve been partnering with some of the world’s most loved brands, growing newcomers, and brightest start-ups in the retail game. We strategise and build hardworking marketing campaigns and content that stop customers in their tracks.
From creating Barbour’s award-winning Christmas campaigns and helping Westfield launch events with celebratory animations, to launching fresh collaborations for some of our most prestigious fashion brands, we deliver end-to-end production campaigns that resonate and drive ROI.
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We embrace agile delivery methods to create bold marketing statements for businesses that are building and accelerating technology. From developing go-to market strategies for new products to creating standout creative for effective digital campaigns, we help you make waves throughout the industry.
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We partner with FMCG brands to help them grow. From startups to heritage brands, we will get you tangible results. Our years of experience have allowed us to grow some of the most recognised brands in the FMCG sector.
Some of our FMCG clients have been with us for more than 18 years. Our track record says it all and we’re proud of what we’ve achieved for our clients.
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We take complex digital products or propositions and tell them in a simple, compelling way to internal teams, partners and customers. We deliver evidence-driven strategy, creative solutions and effective content to push awareness and ROI.
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We’ve had the opportunity to work with some of the most exciting education brands, helping shape the comms of the institutions that shape minds.
From delivering end-to-end marketing and communications for Henley Business School and creating unique video campaign assets for Newcastle University, to delivering digital support for the Arts University Bournemouth’s website, transforming it into a digital gateway to their excellent courses, we’re here to help our education clients stand out from the crowd.
The industries we work with:
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